Privacy Policy

• Contact and delivery details you provide — name, mobile number, email address, and shipping address.
• Order information — items purchased, order value, and payment status (payments are processed by our payment partner; we do not store your card or UPI credentials).
• Technical data — basic device, browser, and usage information collected to keep the site secure and working correctly.

• To process, pack, and deliver your orders.
• To send order updates and respond to your enquiries via SMS, email, or WhatsApp. Messages you send us on WhatsApp are kept so our team can reply and follow up.
• If you ask for them, to send WhatsApp reminders (for example the day before Ekadashi). Every reminder has a link to stop them.
• To improve our products, website, and customer experience, and to meet legal and food-safety obligations.

We share your details only with the partners needed to fulfil your order — such as our courier/logistics and payment providers — with Google and Meta for measuring visits and ads (see below), and with authorities where required by law. We never sell your personal information.

We use Google Analytics and the Meta Pixel to understand how people find and use the site and to measure our ads. They use cookies and similar technology to record the pages you visit and actions such as adding to cart or placing an order. When you place an order, we may send Meta a scrambled (hashed) copy of your phone number or email so it can tell which ads led to a purchase; Meta cannot read the original.

You can block these through your browser settings or an ad blocker, change your ad preferences in your Meta account, or use Google's opt-out add-on at tools.google.com/dlpage/gaoptout.

We retain order records for as long as required for accounting and legal purposes, and apply reasonable safeguards to protect your data. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

You may request access to, correction of, or deletion of your personal information by writing to us at info@handcut.in. We will respond within a reasonable timeframe.

For any questions about this Privacy Policy or your data, reach us using the business and contact details below.